CLASS
CANCELLATION POLICY
Class Cancellation Policy:
To ensure smooth operation and fair access to classes for all our members, we kindly request that you cancel your class reservation at least 4 hours prior to the scheduled class time.
Late Cancellations:
Any cancellations made less than 4 hours before the start of the class will be considered late cancellations. Late cancellations may result in a penalty fee or the forfeiture of the class credit.How to Cancel:
You can cancel your class reservation through our website or mobile app. Simply navigate to your scheduled classes and select the option to cancel. Please ensure that you receive a confirmation of cancellation.Exceptions:
We understand that emergencies and unforeseen circumstances may arise. In such cases, please reach out to our team as soon as possible to discuss your situation.Contact Us:
If you have any questions or concerns regarding our cancellation policy, feel free to contact usMemberships are
Entitled to the 4-hour class cancellation window. If a class is cancelled 4 hours before the start of the class, a $15 late cancellation/ $20 no show fee will be automatically charged to your account.
MEMBERSHIP CANCELLATION
To cancel your membership, please email admin@sweathousetucson.com with your cancellation request. All cancellation requests must be submitted at least 15 days before your next renewal date.
If your cancellation request is not received within this timeframe, your membership will continue and will be subject to the next scheduled renewal. Please plan ahead and submit your request early to ensure your cancellation is processed on time.